Process mapping shows how work really flows from start to finish - who does what, when and how. It is the fastest way to find delays, duplicate work and unclear responsibility.
SIPOC - the big picture
Use SIPOC at the start of any improvement project to agree on scope.
| Letter | Question | Sample approval example |
|---|---|---|
| Supplier | Who provides the inputs? | Buyer, merchandising, fabric store |
| Input | What is needed? | Tech pack, fabric, trims, pattern |
| Process | Which 5-7 main steps? | Pattern → cutting → sewing → QC → send to buyer |
| Output | What comes out? | Approved sample with comments |
| Customer | Who receives it? | Buyer, production planning |